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STUDENTS

STUDENTS

Hotel Visit to JW Marriott, Hong Kong

14 Nov, 2007

Under the guidance of HFTP PolyU Student Chapter founding members Daisy Shi and Carol Cui, sixteen SHTM students visited the JW Marriott on Hong Kong Island in November 2007. The hotel kindly supported the excursion and the students were able to increase their understanding of technology applications in hotel operations, customer relationship management, internal communication systems and contingency planning during times of crisis, such as SARS, which posed a serious challenge to Hong Kong’s hotel sector in 2003.