In Research Horizons, the SHTM reports the latest news and in-depth findings on research and innovation in hospitality and tourism. Learn more about these exciting discoveries and what they mean for the future of our industry!
Volume 13 Issue 1 (February 2019)
Volume 12 Issue 2 (September 2018)
Volume 12 Issue 1 (February 2018)
Volume 11 Issue 2 (September 2017)
- Surprising Source of Unethical Tourist Behaviour
- Engage the Facebook Generation, Hotels Urged
- Focus on Accessibility Key to Exhibition Market Development
- Russian Tourist Satisfaction Hinges on Hotel Features
- How Hotel Loyalty Programmes Can Boost Brand Relationship Quality
- Right Audience Critical for Destination Marketing Mini-movies
Volume 11 Issue 1 (February 2017)
- Package Tours Limit Tourist Satisfaction
- More Knowledge Needed of Muslim Tourists’ Requirements
- Review Features Influence Hotel Booking Intentions
- Profound Changes in Chinese Visitor Profiles and Behaviour after Visa Liberalisation
- Understanding Travel Needs Can Help Improve Elderly Quality of Life
- Room Attribute Preferences Vital to Hotel Profit Maximisation
Volume 10 Issue 2 (September 2016)
Volume 10 Issue 1 (February 2016)
Volume 9 Issue 2 (September 2015)
- Chinese Luxury Hotels Equalling Foreign Rivals
- Information Given Critical to Selling Travel through Television
- Understanding Online Complaints Crucial for Hotels in Mainland China
- Tourism an Important Contributor to China-Taiwan Relations
- Smartphones Transform the Travel Experience
- Personal Factors Drive Mainland Shoppers Back to Hong Kong
Volume 9 Issue 1 (February 2015)
- High-speed Rail Boosts Chinese Domestic Tourism Demand
- Highly Popular Drama Influences Perceptions of Korea
- Acculturation Determines Consumer Responses to Service Failures
- Hotel Employees’ Efforts Key to Successful Implementation of Green Practices
- Performance Gains needed in Chinese State-Owned Hotels
- Daily Smartphone Use Substantially Influences Travel Experience
Volume 8 Issue 2 (September 2014)
- Promotion-Focused Advertising Increases Firm Risk for Restaurants
- Online Customer Reviews Key to Understanding Customer Satisfaction
- Distance Differentiates Business Travellers
- Opportunities Abound for Medical Tourism in Korea
- Business Motivation Determines SMTE Learning Preferences and Industry Engagement
- Important Differences Between Chinese Gamblers in Macao
Volume 8 Issue 1 (February 2014)
- Job Creativity Requirements Cause Stress in Chinese Service Workers
- Differentiation Needed for South Pacific Destinations
- Tourism Policy Implementation Hampered at Local Level in China
- More Precise Understanding of Hotel Spa Attractiveness Needed in Hong Kong
- Virtual Reality Ideal for Co-Branding Studies
- Education and Social Networking Key for Convention Attendees
Volume 7 Issue 2 (September 2013)
Volume 7 Issue 1 (February 2013)
- Climate Key to Improving Tourism Demand Forecasts
- Leadership Style Drives Perceptions of CSR
- Adjustments Needed to Hainan Tax-Rebate Policy to Enhance Benefits
- Cultural Information Critical for Hotel Websites
- Overcapacity Problem Looming for Hong Kong Hotels
- Airlines Must Improve Staff Satisfaction with Information Systems
Volume 6 Issue 2 (September 2012)
Volume 6 Issue 1 (February 2012)
Volume 5 Issue 2 (September 2011)
- Experience Drives Effective Tourism Leadership
- Understanding Work-Family Issues Key to Competitive Advantage for Hotels
- Customer Perceptions Crucial to Tourism Industry Revenue Management
- China an Investment ‘Heaven’ for Multinational Hotel Groups
- Bargaining an Under-Appreciated Adventure in Open-Air Markets
- Confusion over Standards Limits EMS Adoption in Small and Medium Hotels
Volume 5 Issue 1 (February 2011)
- Holistic View Needed for Medical Tourism to Thrive
- Understanding of Student Perspective Needed for More Effective Internships
- Variable Impact of Environmental Management Systems on Hotel Employees
- Shareholder Rights Weak in US Hospitality Industry
- Functionality Critical for Online Travel Agencies
- Familiarity Breeds Moderation in Customer Judgements of Service Failure in Airline Alliances
Volume 4 Issue 2 (September 2010)
- Targeted Marketing Needed to Influence Convention Attendance Decisions
- Tourism Cooperation Imperative for Hong Kong, Macau and Zhuhai
- Tourism Demand Still Influenced by Financial Crisis
- Lifestyle Drives Convention and Exhibition Careers
- Brand Familiarity Crucial in Hotel-Restaurant Co-Branding
- Overcoming Constraints on Cruise Tourism
Volume 4 Issue 1 (February 2010)
- Growing Use Changing Perceptions of Travel Websites in Hong Kong
- Hotel Manager Leadership a Concern in Australia
- Shopping Alone Not Enough for Mainland Visitors
- Understanding of Competitiveness Crucial to Hotel and Tourism Sectors
- Perceptions Ahead of Environmental Practice in Chinese Hotels
- Unevenness Revealed in Early Resident Support for Beijing Olympics
Volume 3 Issue 2 (September 2009)
- Work-Life Balance Crucial for Hotel Employees
- Culture Influences Travel Website Use
- Measurability and Commitment Drive Foodservice Quality Improvement
- Implicit Limits of Long-Haul Travel Demand
- Combined Models Improve Tourism Demand Forecasting
- Fairness Crucial to Service Failure Recovery for Airline Alliances