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Research & Consultancies

HOSPITALITY AND TOURISM RESEARCH CENTRE

Established by the School of Hotel and Tourism Management (SHTM), the Hospitality and Tourism Research Centre is dedicated to bridging the gap between hospitality and tourism theory and industry practice. The Centre is a unique, research-based platform with an expansive network of hospitality and tourism academics from our School and partner institutions, as well as executives from leading industry organisations.

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POLYU TOURIST SATISFACTION INDEX & TOURISM SERVICE QUALITY INDEX

2016 2015 2014 2013 2012

POLYU TOURIST SATISFACTION INDEX

75.02

POLYU TOURISM SERVICE QUALITY INDEX

75.87

POLYU TOURIST SATISFACTION INDEX

74.71

POLYU TOURISM SERVICE QUALITY INDEX

75.22

POLYU TOURIST SATISFACTION INDEX

74.50

POLYU TOURISM SERVICE QUALITY INDEX

74.51

POLYU TOURIST SATISFACTION INDEX

75.96

POLYU TOURISM SERVICE QUALITY INDEX

77.30

POLYU TOURIST SATISFACTION INDEX

75.07

POLYU TOURISM SERVICE QUALITY INDEX

75.37
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RESEARCH HORIZONS

In Research Horizons, the SHTM reports the latest news and in-depth findings on research and innovation in hospitality and tourism. Learn more about these exciting discoveries and what they mean for the future of our industry!

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SHTM+ICON Consultancy

SHTM+ICON Consultancy is a business unit under the auspices of the PolyU Technology & Consultancy Co. Ltd. (PTeC), which is a wholly owned subsidiary of The Hong Kong Polytechnic University (PolyU).

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