The School's academic staff are very active professionally and have gained international recognition for their scholarship and research. SHTM staff members have published regularly in leading journals, and are widely represented on the editorial boards of more than 25 major journals. In addition, six international scholarly journals in the field of hospitality and tourism are edited from the School itself:

  • Asia Pacific Journal of Tourism Research 
  • Journal of China Tourism Research 
  • Journal of Travel and Tourism Marketing
  • Tourism Management

Hotel ICON has also enhanced the SHTM's leadership role in hospitality research. The School has implemented multiple research projects with different foci in the hotel, and created three dedicated guestrooms – "Tomorrow's Guestrooms" – to facilitate more in-depth research into the application of advanced concepts in the field of hotel management.

The School has a mission to engineer knowledge transfer to the hospitality industry and education institutes. Combining the research prowess of the SHTM with Hotel ICON’s practical experience and endeavour, the School has successfully launched the SHTM+ICON Consultancy to offer professional hospitality related consultancy services to the industry.

The SHTM is dedicated to bringing together experts from different fields and providing a platform for insightful exchange amongst academics, industry practitioners and tourism policy-makers. To do so, it regularly organises international forums relating to hospitality and tourism in Hong Kong, Mainland China, and abroad. A few of the many significant forums pioneered and hosted by the School are:

  • Asia Pacific Forum for Graduate Students' Research in Tourism
  • Asia Tourism Forum
  • CHINA TOURISM FORUM: Innovations in Hospitality and Tourism Practices
  • GBA Smart Tourism Forum
  • Global Tourism and Hospitality Conference
  • IMPACT Conference
  • International Convention and Expo Summit
  • International Forum on China Hotel Brand Development
  • UNWTO/PATA Forum on Tourism Trends and Outlook