Search
A
A
A
APPLY
VISIT
SEE PROGRAMS
SHTM
Message from Dean of School
World-class Hotel and Tourism School
Hotel ICON
Mr and Mrs Chan Chak Fu Building
Gallery of Honour
Samsung Digital Lab for Hospitality Technology
Student Computer Lab
Che-woo Lui Hotel & Tourism Resource Centre
Bistro 1979
Vinoteca Lab
The Food and Wine Academy
Academic Programmes
Programmes in Hong Kong
Doctor of Philosophy (Ph.D.) in Hotel and Tourism Management
Doctor of Hotel and Tourism Management (D.HTM)
Master of Science (MSc)
MSc in Global Hospitality Business
MSc/PgD in International Hospitality Management
MSc/PgD in International Tourism and Convention Management
MSc/PgD in International Wine Management
MicroMasters in International Hospitality Management
Bachelor of Science (BSc)
BSc (Hons) in Hotel Management
BSc (Hons) in Tourism and Events Management
Minor in Hotel Management
Minor in Tourism and Events Management
Programmes in Mainland China
Doctor of Hotel and Tourism Management (D.HTM)
Master of Science (MSc) in Hotel and Tourism Management
People
Academic Staff
Administrative Staff
Research / Project Staff
Staff Intranet
Students
Academic Advising for 4-year Degree Students
Academic Achievement Awards
Career Services
Work-Integrated Education (WIE)
Student Exchange Programme
Club Managers' Association SHTM Student Chapter
ESD HK SHTM Student Chapter
HFTP HK SHTM Student Chapter
Institute of Hospitality Hong Kong Student Chapter
PATA Hong Kong SHTM Student Chapter
SHTM Event Society
SHTM Students’ Association
The Bacchus: SHTM Wine Society
SHTM Mentorship Programme
Scholarships
Industry & Alumni
Evecutive Development Programme
Hong Kong PolyU Winter School®
SHTM Alumni Association
Research & Consultancies
Hospitality and Tourism Research Centre
PolyU Tourist Satisfaction Index & Tourism Service Quality Index
Tomorrow's Guestrooms
Research Horizons
SHTM+ICON Consultancy
News & Events
News on SHTM
Horizons Magazine
SHTM Update
Media Centre
Events
SHTM Magazine
Vol 20 Issue 2,
September 2020
VIEW
SHTM E-Newsletter
Vol 21 Issue 4,
October 2020
VIEW
close
Research & Consultancies
Research & Consultancies
Hospitality and Tourism Research Centre
Our Centre
People
Advisory Board
Research Areas
News and Events
External Collaboration
Publications
Contact Us
PolyU Tourist Satisfaction index & Tourism Service Quality Index
Tomorrow's Guestrooms
Gallery
Report
Video
Research Horizons
SHTM+ICON Consultancy
Home
Research & Consultancies
Hospitality and Tourism Research Centre
Publications
Our Centre
People
Advisory Board
Research Areas
News and Events
External Collaboration
Publications
Contact Us
Publications
30 Oct 2020
IMPACT2020 Advancing the Frontiers in Hospitality and Tourism Research
Download PDF
